FAQ (Frequently Asked Questions)


I purchase the Web App Touch Voice Gold thru my PayPal account and the app didn't download?  Where is the app?

The Touch Voice Gold "Web App" is a app which runs inside of a browser like Chrome.  Most computers, laptops, tablets and pads have a browser and therefore it can run on them all.  The requirements are that a free browser such as Chrome be installed on the device, you can downlaod them from the app stores (Google Chrome full version recommended, since it has speech synthesis capabilities embeded).
You will have received an email (two of them) sent to your PayPal associated email address on the date of purchase.  Inside these emails you will find a ID and computer generated password.
Use these in you browser to login.  Save the password automatically (this is recommended) so you will not have to type it in each time and you are set.
The password is not changeable and we do not provide reset services.  Saving the password will not compromise security on your computer for any other applications.

Login here (inside chrome browser with login ID and Password sent in PayPal email):





Are other languages available besides English for Touch Voice?


Yes.  Spanish.  At this time no other languages are being produced for Touch Voice Gold, but that could change over time.  Contact us with your requested language.



Is it possible to use your app offline?


Complete Answer: The Touch Voice original for the iPad and the Touch Voice Plus (+) for the Android tablet can be used without internet access after app is installed.  However, they both have an advance option which uses some internet access, if it is available.  This gives the iPad version a better, more natural sounding voice and the Android version is much more extensive with many more words and speaking images that are also available.

New and Latest Version: The Gold version of Touch Voice (our latest and continually improving version), via the use of Chrome browser, iPad or Android has the most advance features, across the most computer devices, but does require internet access... the same goes for the Spanish version, it is comparable to Gold.  Internet Access is required, however it is understood it may not always be available.  Some tablets can be purchased with a broadband carrier (a data plan) which will resolve this connectivity issue with a small cost monthly.  Also, there is a home service on Comcast Xfinity which allows access to wi-fi hot spots in many areas of the US and there may be other services available in other countries.  There are always Internet Cafes and it is recommended to have home wi-fi available.